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MON - FRI 9AM-6PM
SAT - 10AM - 5PM

1300 501 039

MON - FRI 9AM-6PM
SAT - 10AM - 5PM

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1st Energy

1st Energy is all about powering your day!  Founded in 2014, 1st Energy aspire to be a better alternative provider servicing energy customers in New South Wales, Queensland, Tasmania, South Australia, and Victoria.

Australian based, 1st Energy is dedicated to providing value-based energy solutions that enhance 1st Energy customers lives whilst giving 1st Energy customers confidence and peace of mind that 1st Energy care about them. With a customer centric commitment, you can contact 1st Energy and know that as a small retailer 1st Energy can promise an excellent level of customer service and quick solutions. 

1st Energy team has years of experience in the retail energy industry here in Australia and internationally and have now come together to build a better energy partner for your business and home.

Why Choose 1st Energy?

1st Energy strive to give you the most competitive prices possible.

1st Energy 100% Australian based team work hard every day to deliver the service you deserve.

No exit fees gives you confidence that 1st Energy actions will match 1st Energy words.

1st Energy have electricity and gas and internet plans to suit your needs.

At Budget Hero, we will compare energy plans from our range of retailers for your property, considering the lowest rates, overall discounts and special offers, that you are looking for from your electricity company.

We work hard to find great deals from leading energy retailers you can trust.

Service Locations

  • VIC
  • NSW
  • SA
  • QLD
  • TAS

Customer Types

  • Residential
  • Business

Benefits Of Getting Connected With 1st Energy

  • Residential and Business Energy Plans
  • No lock-in contract
  • No extra fees for credit card payments
  • Monthly billing option

Frequently Asked Questions

What is the best electricity plan for me?

Every household is different, and there are lots of ways you can tailor your electricity plan. Budget Hero provides up to date energy comparison, price comparison, and energy deals from our panel of providers. So you can make an informed decision. It also important to consider whether you want to pay your bills monthly or quarterly depending on your needs. It is always a good time for a bit of exploration and comparison, as you could save hundreds, start today by comparing energy with Budget Hero providers!

How long will it take to switch providers?

Once you’ve confirmed your details with Budget Hero, you’ll be moved over to your new provider within 3-4 weeks, but it depends on the provider and state. Finding a cheap energy deal and confirming your Budget Hero takes only a few minutes. Following that, you have a 10 Business Day ‘cooling off’ period. If you change your mind during this time, you can cancel the switch through Budget Hero and nothing changes. Your new provider will also handle all of the paperwork.

How do I know this energy company is above board if I've never heard of them?

The Australian energy regulator ensures that every single supplier follows the same rules and regulations, so all Australians have a fair chance of finding an energy company to suit their needs. This is especially important for those who want smaller, lesser-known providers because they can trust in the fact that these companies will be held accountable by law if something goes wrong with their service.

Do I need to cancel my Direct Debit?

When you decide to close your account with your current provider, the company will send you a final bill and the company cancels the direct debit after taking the final payment. If there are any funds in credit on your previous plan, they should notify you so they can transfer these back into your bank account or send me the money via cheque.

Are there any hidden energy costs?

No, our service is completely free for all customers. This covers everything from visiting our website or calling our call centre to Budget Hero providers online at the click of a button. We are here to provide you with competitive energy deals and services from our panel of providers.

Is the service from Budget Hero free?

Yes. it is completely free to Budget Hero’s customers. We get paid a commission by your new gas and electricity provider.

How does Solar energy work?

Solar Panels are made up of many solar cells, which convert sunlight directly into electricity. A photovoltaic (PV) module is a packaged connected assembly of typically 6×10 photovoltaic solar cells but may have as many as 72 cells. Solar panels generate electricity when light shines on the array of panels. The amount generated depends upon how much power or energy the sun provides to the area where they are mounted.

Can you connect my energy if I am moving house?

Yes, we can compare & connect you to a retailer of your choice. Connections usually require at least one business day notice, there may be a connection fee passed through to you. This is not from us; this is charged from the distributor & will be applied to your first energy bill.

When I switch providers will my gas or electricity be interrupted?

There may not be any interruption to your supply of electricity or gas. This is because they will continue to be supplied by the same energy distributor. All that really changes is the name of the energy retailer that issues your energy bills.

TALK TO US

Our consultants are here to help

They’re trained on the hard stuff, so you don’t have to be.

Whether it’s your health insurance, NBN plan or your energy, speak to one of our trained consultants and get outstanding customer service when you compare from our range of providers and products.*

Call us on 1300 501 039

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