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AGL Energy

AGL is one of Australia’s leading integrated energy companies. AGL started operating in 1837 as the Australian Gas Light Company. In the 180 years since AGL first began, they’ve expanded to serve over 3.6 million gas, electricity and solar customers in Queensland, New South Wales, Victoria, and South Australia. Today, AGL is listed on the Australian Securities Exchange, and is an S&P/ASX 50 company.

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AGL offers discounted market plans for residential energy and Gas to users as well as small, medium, and large business customers. Their residential plans include AGL Essentials and AGL Savers, with options for bundling electricity and gas.

Both business and residential customers can monitor their electricity usage and manage their account through the AGL My Account online portal or the AGL Energy mobile app.

Electricity and gas rates vary between states, although all customers have access to additional discounts for paying on time. AGL offers a range of customer incentives and discounts including a rewards program for extra savings. Residential customers also earn flybuys points when they make the switch to AGL. Customers earn one flybuys point for every dollar spent on electricity or gas.

Why Take Up An AGL Energy Plan?

AGL is a major developer of renewable energy technologies. It is taking action to responsibly reduce its greenhouse gas emissions while providing secure and affordable energy to its customers. In addition to gas and coal, AGL Energy’s current renewable generators include hydro, wind, and solar.

For those interested in making more sustainable choices in their own home or business, AGL customers can choose to offset their emissions, or select from a range of green energy plans. AGL Green Choice plans guarantee either 10%, 20%, or 100% of household electricity usage will be supplied from Renewable Energy Sources.

At Budget Hero, we will compare energy plans from our range of retailers for your property, considering the lowest rates, overall discounts and special offers, that you are looking for from your electricity company.

We work hard to find great deals from leading energy retailers you can trust.

AGL Service Locations

  • VIC
  • NSW
  • ACT
  • SA
  • QLD
  • TAS

Customer Types

  • Residential
  • Business

Benefits Of Getting Connected With AGL

  • Residential and Business Energy Plans
  • Bundled Gas and Electricity Discounts
  • Competitive pricing
  • Pay online option
  • Supports Solar
  • Promotes Renewable Energy with Green Energy Plans
  • No Lock-In Contracts or Exit Fees
  • Loyalty Discounts and Rewards Program
  • Published Sustainability Reports

Frequently Asked Questions

What is the best electricity plan for me?

Every household is different, and there are lots of ways you can tailor your electricity plan. Budget Hero provides up to date energy comparison, price comparison, and energy deals from our panel of providers. So you can make an informed decision. It also important to consider whether you want to pay your bills monthly or quarterly depending on your needs. It is always a good time for a bit of exploration and comparison, as you could save hundreds, start today by comparing energy with Budget Hero providers!

How long will it take to switch providers?

Once you’ve confirmed your details with Budget Hero, you’ll be moved over to your new provider within 3-4 weeks, but it depends on the provider and state. Finding a cheap energy deal and confirming your Budget Hero takes only a few minutes. Following that, you have a 10 Business Day ‘cooling off’ period. If you change your mind during this time, you can cancel the switch through Budget Hero and nothing changes. Your new provider will also handle all of the paperwork.

How do I know this energy company is above board if I've never heard of them?

The Australian energy regulator ensures that every single supplier follows the same rules and regulations, so all Australians have a fair chance of finding an energy company to suit their needs. This is especially important for those who want smaller, lesser-known providers because they can trust in the fact that these companies will be held accountable by law if something goes wrong with their service.

Do I need to cancel my Direct Debit?

When you decide to close your account with your current provider, the company will send you a final bill and the company cancels the direct debit after taking the final payment. If there are any funds in credit on your previous plan, they should notify you so they can transfer these back into your bank account or send me the money via cheque.

Are there any hidden energy costs?

No, our service is completely free for all customers. This covers everything from visiting our website or calling our call centre to Budget Hero providers online at the click of a button. We are here to provide you with competitive energy deals and services from our panel of providers.

Is the service from Budget Hero free?

Yes. it is completely free to Budget Hero’s customers. We get paid a commission by your new gas and electricity provider.

How does Solar energy work?

Solar Panels are made up of many solar cells, which convert sunlight directly into electricity. A photovoltaic (PV) module is a packaged connected assembly of typically 6×10 photovoltaic solar cells but may have as many as 72 cells. Solar panels generate electricity when light shines on the array of panels. The amount generated depends upon how much power or energy the sun provides to the area where they are mounted.

Can you connect my energy if I am moving house?

Yes, we can compare & connect you to a retailer of your choice. Connections usually require at least one business day notice, there may be a connection fee passed through to you. This is not from us; this is charged from the distributor & will be applied to your first energy bill.

When I switch providers will my gas or electricity be interrupted?

There may not be any interruption to your supply of electricity or gas. This is because they will continue to be supplied by the same energy distributor. All that really changes is the name of the energy retailer that issues your energy bills.